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Mon 21 April 2014
21 Jumaada al-Thaanee 1435 AH  



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Muslim Hands obtains unique certification

The British Muslim charity based in Nottingham, Muslim Hands has achieved a rare accolade - accreditation under the ISO 9001:2000. This standard is an internationally recognised quality management system standard developed by the International Organisation of Standardisation (ISO). ISO certification vouches for the standard of quality, systems, procedures, documentation and working practices in place in an organisation.

Muslim Hands is the first Muslim charity to obtain this certification, and builds on an earlier achievement: the Investor in People Award 3 years ago. Both recognise emphasis on the development and investment in quality of staff and working practices.

Muslim Hands achieved this standard without a single non-conformance. The scope of the accreditation is for the collection, administration and distribution of charitable funds.
To achieve the standard, Muslim Hands appointed one of its staff members as Quality manager. The Charity then upgraded all our working practices in the fields of policies, administration, projects, fundraising, management information, quality standards and even customer satisfaction. We streamlined where we had to and implemented new systems where appropriate too - all this to help increase efficiency, productivity, reliability, donor satisfaction, quality and reduce any waste.
Aamer Naeem, Quality Manager at Muslim Hands notes, "We successfully achieved the award early July 2004. The credibility that this gives us, especially with our donors, is priceless. It means donors can donate knowing full well that the funds are managed and allocated in an efficient and effective manner.

Website: http://www.muslimhands.org


The Salaam charities section provides information on British Muslim charities and other voluntary sector organisations and their projects and campaigns. The Charities Directory includes full contact details, objectives, and financial information.
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